Is the aviation industry ready for resilience? Mapping human factors assumptions across the aviation sector
Résumé
Chapter contents: Paradigms in Safety and Human Factors. Diversity in Aviation. The Safety Assumptions and Resilient Attitudes (SARA) Survey. The Business of (not) Measuring Resilience. Developing the SARA Survey. The Survey Respondents and Interview Participants. Analysis of the SARA Survey Results. Differences between National and Occupational Cultures. Discussion of Differences between National/Societal Cultures. Discussion of the Differences between Occupational Cultures. Cultural Bias in Culture Research. Ambiguity and Contradictions. Discussion: Integrating and Interpreting Ambiguity and Contradictions. The Limitations of Attitude Measurement. Two Explanations, One Conclusion. Is Resilience Ready for the Aviation Industry?