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Article Dans Une Revue Accident Analysis and Prevention Année : 2012

Strategies for dealing with resistance to recommendations from accident investigations

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Résumé

Accident investigation reports usually lead to a set of recommendations for change. These recommendations are, however, sometimes resisted for reasons such as various aspects of ethics and power. When accident investigators are aware of this, they use several strategies to overcome the resistance. This paper describes strategies for dealing with four different types of resistance to change. The strategies were derived from qualitative analysis of 25 interviews with Swedish accident investigators from seven application domains. The main contribution of the paper is a better understanding of effective strategies for achieving change associated with accident investigation.

Dates et versions

hal-00655270 , version 1 (27-12-2011)

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Jonas Lundberg, Carl Rollenhagen, Erik Hollnagel, Amy Rankin. Strategies for dealing with resistance to recommendations from accident investigations. Accident Analysis and Prevention, 2012, 45, pp.455-467. ⟨10.1016/j.aap.2011.08.014⟩. ⟨hal-00655270⟩
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