Understanding professionals' reactions to strategic change: the role of threatened professional identities

Annika Schilling, 1 Andreas Werr, 1 Sébastien Gand Jean-Claude Sardas 2
1 SSE - Stockholm School of Economics
2 CGS i3 - Centre de Gestion Scientifique i3
Abstract : This article develops and demonstrates the utility of a framework for understanding professionals' reactions to strategic change in professional service firms as an interplay between a strategic intent, its manifestation in organizational roles and practices and its fit with existing professional identities. The application of the framework with three case studies shows that strategic changes may threaten different aspects of professional identities (self-enhancement, self-continuity and self-distinctiveness) which in turn tends to lead to different kinds of resistance from the professionals (exit, voice for opposition or voice for renegotiation). The article also links these different reactions to the locus of identification of professionals, which may be either 'local' or 'cosmopolitan'.
Keywords : professional service firms strategic change organizational roles resistance to change professional identity
Type de document :
Article dans une revue
Service Industries Journal, Taylor & Francis (Routledge), 2011, pp.1-17. 〈10.1080/02642069.2010.531269〉
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https://hal-mines-paristech.archives-ouvertes.fr/hal-00696969
Contributeur : Sébastien Gand <>
Soumis le : lundi 14 mai 2012 - 11:39:08
Dernière modification le : dimanche 18 novembre 2018 - 14:50:02

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Annika Schilling,, Andreas Werr,, Sébastien Gand, Jean-Claude Sardas. Understanding professionals' reactions to strategic change: the role of threatened professional identities. Service Industries Journal, Taylor & Francis (Routledge), 2011, pp.1-17. 〈10.1080/02642069.2010.531269〉. 〈hal-00696969〉

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