Proposition of an organisational resilience assessment framework dedicated to railway traffic management

Eric Rigaud (1) , Christian Neveu (2) , Stella Duvenci-Langa (2) , Marie-Noëlle Obrist (2) , Sandrine Rigaud (3)

1 CRC - Centre de recherche sur les Risques et les Crises
2 Safety direction
3 EIC PACA

This paper aims describing a process dedicated to the development of safety performance indicators for railway socio-technical processes. Indicators definition process is based on a resilience engineering background. Three sections structure the papers. First one is related to the description of the Resilience analysis Grid (RAG). Second one is dedicated to the assessment framework developed within the train departure process context. Last part is related to the description and discussion of preliminary results.

Mots clés: resilience

Domaines: Sciences de l'Homme et Société; Gestion des risques et des crises

Eric Rigaud, Christian Neveu, Stella Duvenci-Langa, Marie-Noëlle Obrist, Sandrine Rigaud. Proposition of an organisational resilience assessment framework dedicated to railway traffic management. Edited by Nastaran Dadashi, Anita Scott, John R Wilson, Ann Mills. Rail Human Factors: Supporting Reliability, Safety and Cost Reduction, Taylor & Francis, pp.727-732, 2013, 978-1-13-800037-7. ⟨hal-00795658⟩