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"You are a Star customer, please hold the line ..."

Alexandre Mallard 1 
1 CSI i3 - Centre de Sociologie de l'Innovation i3
Keywords : attachments call center economic sociology market
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https://hal-mines-paristech.archives-ouvertes.fr/hal-01677930
Contributor : Catherine Lucas Connect in order to contact the contributor
Submitted on : Monday, January 8, 2018 - 4:54:19 PM
Last modification on : Wednesday, November 17, 2021 - 12:33:14 PM

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  • HAL Id : hal-01677930, version 1

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Alexandre Mallard. "You are a Star customer, please hold the line ...". Franck Cochoy, Joe Deville, Liz McFall. Markets and the Arts of Attachment, Routledge, 2017. ⟨hal-01677930⟩

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