How Information Systems Enable Digital Transformation: A Focus on Business Models and Value Co-Production

Abstract : The digital economy has now a widespread impact on the whole economy and leads companies to transform and adopt new competition rules. The objectives of this paper are (1) to analyze these evolutions; and (2) to understand the role of information systems in these changes. The authors have investigated two opposite environments: a pure Internet player selling a SaaS offering, and a traditional business that distributes products through a physical network of thousands of outlets. Our results show that both the Internet players and traditional companies experience changes in the industry value chain, a growing importance of services, and develop new business models focused on an extended value proposition and cooperation with customers. The role of information systems is characterized by the evolution of the IT infrastructure, the expansion of inter-organizational information systems and digital platforms and the development of new IT capabilities.
Liste complète des métadonnées

https://hal-mines-paristech.archives-ouvertes.fr/hal-01695504
Contributeur : Claire Medrala <>
Soumis le : lundi 29 janvier 2018 - 14:09:50
Dernière modification le : lundi 12 novembre 2018 - 11:02:56

Identifiants

  • HAL Id : hal-01695504, version 1

Citation

Marie-Hélène Delmond, Fabien Coelho, Alain Keravel, Robert Mahl. How Information Systems Enable Digital Transformation: A Focus on Business Models and Value Co-Production. The IUP journal of Business Strategy, 2017, 14 (3), pp.7-40. ⟨hal-01695504⟩

Partager

Métriques

Consultations de la notice

193